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NICE CXone Expert
Expert Success Center

Dashboard UI overview

Applies to:
MindTouch (current)
Role required:
Draft Contributor
The Dashboard includes tools to monitor, manage, and optimize your Expert site.

Access the Dashboard from Expert Toolbar > Site Tools > Dashboard.

Dashboard sections

  • Contribution Reports
  • Customer Experience Reports
  • Site Reports
  • Content Tools
  • Integrations
  • Site Administration

Site Administration

Expert updated the dashboard with a side bar navigation to make it easier to quickly find what you are looking for. You also have the option to collapse the sidebar navigation by clicking on this icon  Collapse Option.png.

Dashboard changes

Dashboard change history

New Dashboard organization


Previous Dashboard organization
MindTouch Dashboard - V2.png


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