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NiCE KnowledgeKnowledge

On October 21, we applied a security patch across all NiCE KM production environments to address a recently disclosed PHP vulnerability. The update was completed without service disruption, and our team continues to monitor the platform closely. No action is required on your part.

NiCE Knowledge Success Center

Manage Paths

Applies to:
CXone Mpower Expert (current)
Role required:
Author
Use Path Manager in the Dashboard to create and modify content Paths.

Access the Path Manager

Navigate to Site tools > Dashboard > Content Tools > Path Manager.

Path Manager includes a form to create new Paths and a table of current Paths with management options:

Filter Paths

Filter paths by searching for keywords.

Filter paths.gif

Filter paths with the label drop-down list.

Filter by label.gif
 

Sort Paths

Sort paths by Title, Name, or Label by clicking on the arrows in the table column headers.

Sort path by title, name, or label.png

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