Knowledge

On October 21, we applied a security patch across all NiCE KM production environments to address a recently disclosed PHP vulnerability. The update was completed without service disruption, and our team continues to monitor the platform closely. No action is required on your part.

Paths

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Paths organize a group of pages into a custom order with sequential navigation elements.

Paths can be a custom set of content that is already published anywhere in your site. They are useful for guided learning or navigating users through consecutive information, and you can embed a Path as a hyperlink, as a collapsed or expanded widget, or displayed in a Guide tab.