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NiCE KnowledgeKnowledge
NiCE Knowledge Success Center

CXone Expert Toolbar

Functions in the NiCE Knowledge Management Toolbar vary depending on where you are within your site.

Functions that appear on most pages

MindTouch-Toolbar-Dashboard.png

  • Search field
  • Previous page arrow (when applicable)
  • Site tools menu - click to access Dashboard or Control panel
    Site-Tools-MindTouch.png
  • User menu - click to access My contributions, My preferences, My subscriptions, or Sign out.
    User-Menu-MindTouch.png

Community sign in function

NiCE KM sites have a configuration option to allow Community Members to register for an account.

community-sign-in.png

Additional functions for content pages

MindTouch-Toolbar.png

  • Edit - opens the Create draft dialog with option to Edit live.
    Edit-Create-Draft-MindTouch.png
  • New - opens the Add new page dialog
  • Options - click to access page management options
    • Revision history
    • Restrict access
    • Move, Copy, Delete
    • Export and Import here (will not appear for newer sites deployed with Guided Content Framework)
    • Unpublish page
      Page-Options-MindTouch.png

 

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