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NICE CXone Expert

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Expert Success Center

CXone Expert Toolbar

Applies to:
MindTouch (current)
Role required:
N/A
Functions in the CXone Expert Toolbar vary depending on where you are within your site.

Functions that appear on most pages

MindTouch-Toolbar-Dashboard.png

  • Search field
  • Previous page arrow (when applicable)
  • Site tools menu - click to access Dashboard or Control panel
    Site-Tools-MindTouch.png
  • User menu - click to access My contributions, My preferences, My subscriptions, or Sign out.
    User-Menu-MindTouch.png

Community sign in function

Expert sites have a configuration option to allow Community Members to register for an account.

community-sign-in.png

Additional functions for content pages

MindTouch-Toolbar.png

  • Edit - opens the Create draft dialog with option to Edit live.
    Edit-Create-Draft-MindTouch.png
  • New - opens the Add new page dialog
  • Options - click to access page management options
    • Revision history
    • Restrict access
    • Move, Copy, Delete
    • Export and Import here (will not appear for newer sites deployed with Guided Content Framework)
    • Unpublish page
      Page-Options-MindTouch.png

 

 

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