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On October 21, we applied a security patch across all NiCE KM production environments to address a recently disclosed PHP vulnerability. The update was completed without service disruption, and our team continues to monitor the platform closely. No action is required on your part.

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Product Notifications

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Applies to:
CXone Mpower Expert (current)
Role required:
Draft Contributor
For logged in Seated members, there are two types of product notifications that can appear in a banner above your site header: Site expiration and Release notifications.

Screenshot of a red expiration banner, which states the date the site will expire, and provides a link to contact Support to renew the site license.Site expiration

A banner will appear starting 30 days before the site expiration date. Only Admins can see the expiration banner.

Release notifications

A banner appears weekly and hyperlinks to the latest release notes. Click the X icon to hide the banner until the next release.

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