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NiCE KnowledgeKnowledge

On October 21, we applied a security patch across all NiCE KM production environments to address a recently disclosed PHP vulnerability. The update was completed without service disruption, and our team continues to monitor the platform closely. No action is required on your part.

NiCE Knowledge Success Center

Universal page elements

Applies to:
CXone Mpower Expert (current)
Role required:
N/A
Some page elements appear throughout the primary NiCE Knowledge Management UI.

universal-page-elements.png

Keyboard Navigation

When using keyboard navigation, a Skip to main content element allows quick access to content on any page.

skip-to-main-content.png

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