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NICE CXone Expert
Expert Success Center

Navigation elements

Applies to:
MindTouch (current)
Role required:
N/A
Access relevant content through dynamic navigation elements, which include upper navigation, content page navigation, lower navigation, and paths.

Review content page elements for a breakdown of which navigation elements appear for particular Page Types.

Upper navigation

  • Top Level Navigation (above Toolbar)
  • Navigation Bar (below Toolbar)
    • Drop-Down Hierarchy Menu
    • Breadcrumbs

upper-navigation.png

Content page navigation

  • Category and Guide pages: As part of the Guided Content Framework, Category and Guide pages include default content navigation elements. Category pages can be configured to have a Simple or Detailed layout and Guide pages can be configured to Single or Tabbed view, with multiple options for how to display articles on Guide Tabs.
  • Table of Contents: The Table of Contents (TOC) is an automatically generated list of all headings (H1, H2, H3, etc.) on an individual page. The TOC appears in default Topic, How-To, and Reference page templates.
  • Paths: Arrange a custom group of content pages into a particular order with guided sequential navigation. Display Expert Paths as embedded links, widgets, or in Guide Tabs.
    Path-Navigation.png

Lower navigation

  • Page Footer Navigation (Back to top, Previous | Next Page).
  • Recommended Articles

lower-navigation.png

Paths navigation

Expert Paths include sequential navigation elements to guide users through the pages within a Path:

  • Path Title
  • Step Indicator
  • Page Title and Step Counter
  • Previous | Next Page

Path-Navigation-Highlights.png

 

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