Knowledge

On October 21, we applied a security patch across all NiCE KM production environments to address a recently disclosed PHP vulnerability. The update was completed without service disruption, and our team continues to monitor the platform closely. No action is required on your part.

Administrative pages

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Applies to:: All versions
Role required:: Admin

Access reports and control site settings through the Dashboard and Control Panel. Some Dashboard tools and the Control Panel require the Admin role to access.

Dashboard: Tools to monitor, manage, and optimize your NiCE KM site content.
Control Panel: Tools to manage permissions, global site branding, and other system configurations.