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NICE CXone Expert

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Expert Success Center

Site History Report

Applies to:
MindTouch (current)
Role required:
Draft Contributor

The Site History Report helps you identify when a page was changed and who made the edits, to provide a quick overview of how your site has changed.

  • Site history captures specific events that occurred on the site and displays them chronologically.
  • If multiple events occurred in the same day to a page, an expandable link will provide further information.
  • By default, Expert loads only 500 revisions, but as you scroll down and are able to see the 500th revision, an additional 500 revisions will load.

Use the Site History Report

  • The Title column displays the date of the event and a clickable title with path.
  • The Time column displays the time of the event.
  • If multiple events occurred on the same day for a page, the event collapses into one row. Click (more) to display all events that took place for that day.
  • The Author column displays who made the changes. Click on the display name to display the user contributions associated with that user.
  • The Revision summary displays a short summary of changes.

site history.png

Events captured in report

  • Reverting a page
  • Copying a page
  • Moving a page
  • Deleting a page
  • Restoring a deleted page
  • Creating a new page
  • Reverting to a previous version of the page
  • Reverting page conflicts related to files
  • Updating the contents of a page
  • Updating the display name for the page
  • Resetting the URL and display name of the page to be the same
  • Changing the capitalization of any letters in the URL for a page
  • Restoring a deleted file
  • Copying a file
  • Moving a file
  • Deleting a file
  • Adding a new version of a file
  • Attaching a new file
  • Creating a new description or custom property for a file
  • Updating a description or custom property for a file
  • Deleting a description or custom property for a file
  • Creating a new page property
  • Deleting a page property
  • Updating a page property
  • Updating permissions for a page
  • Removing grants from permissions
  • Adding new grant(s) to permissions
  • Adding or deleting a tag on a page

Changes made using the Find & Replace bulk editing feature will appear the same as individual user contributions. For example, if Find & Replace substituted one word for another, the Revision summary will say "1 words added, 1 words removed" and the Author will be the user who ran the Find & Replace job.

Download the report

If you do not see an option to download the report, contact the Support Team.

  1. From the Site History Report, scroll down to the Report download section.
  2. Select a month from the menu and click Download.
  3. If needed, unzip the .csv.gz file that downloads.

Report details

Field Type Value
Time time stamp Format: yyyy-mm-dd hh:mm:ss 
Clock: 24 hrs
Time Zone: UTC
Page Path string Location of page, in the format xxx/xxx/xxx/...
Page ID number Unique page identifier.
Type string Event type.
User ID number Unique user identifier.
Comment string Message entered into the "Why are you making this edit?" field.
Words Added number Number of words added within a single edit.
Words Removed number Number of words deleted within a single edit.
Structural Changes number Non-character related format changes.
Attribute Changes number Character related format changes.
Diff Too Large boolean Reports 'true' if changes are too large to report in Draft History.
From Path string Location from which page was moved or copied, in the format xxx/xxx/xxx/...
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