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NiCE KnowledgeKnowledge

On October 21, we applied a security patch across all NiCE KM production environments to address a recently disclosed PHP vulnerability. The update was completed without service disruption, and our team continues to monitor the platform closely. No action is required on your part.

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Permissions and Privacy

Permissions and Privacy
Configure permission and privacy levels on pages and sections within NiCE KM to ensure that the right users have visibility to the appropriate content.

There are four types of permissions and privacy in NiCE KM:

  1.  Site privacy: Determines if a site can be viewed by the public or requires authentication.
  2.  User types: Control the ability for users to access or contribute to a site.
  3.  Page privacy: Determines if a page can be viewed by the public or requires special page permissions.
  4.  Page-level permissions: Control the tasks specified users and groups are allowed to perform on the page.

See Seated user roles and permissions to determine which roles to assign in the Control Panel and which roles to assign as page-level permissions.

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