Grant access to a page or section

Prerequisites

• A semi-public, semi-private or private page or section
• Create a group that needs to access the page or section
• Assign the appropriate role to the group
• Add the appropriate users to the group

You can also grant access to an individual user on a page, but we advise against this method. If an individual users (instead of groups) are granted permissions on a pages, then you have to individual pages to manually change permissions instead of adding or removing users to user groups.

Restrict access to your page or groups of pages 

To grant access for users to a specific page or section:

1. Navigate to the page or top page of the section you want to restrict access to.
2. From the NiCE KM toolbar, select Options > Restrict access. 
3. Under Page-Level Permissions, enter a User or Group into the field and click Add to list.
4. If needed, click Apply changes to all sub-pages and choose the appropriate option.
5. Click Save settings.

Restrict access to sections within a page

Learn how to create conditional content on a page that only specified users can see.