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NICE CXone Expert
Expert Success Center

Create a private section

Applies to:
MindTouch (current)
Role required:
Editor
Create private sections in your Expert site to keep sensitive information from public access.

Create a new Private section

  1. Navigate to the area under which you want to have a Private section.
  2. From the Toolbar, select New > Category or Guide, depending on the what you need.
  3. Enter a Name in the Page Title field and click Save.
  4. From the Toolbar, select Options > Restrict Access
  5. Under Page Restrictions, select the Private radio button and click Save Permission Settings.

Any page you create within the Private Category or Guide will inherit the Private permissions by default.

Change an existing section to Private

  1. Navigate to the section that you want to be Private.
  2. From the Toolbar, select Options > Restrict Access
  3. Under Page Restrictions, select the radio button for Private. 
  4. Under Permissions List, select the checkbox for Apply restriction settings to all sub-pages and Overwrite all existing permissions on sub-pages to the ones set on this page.
  5. Click Save Permission Settings.

If the content you make Private was previously indexed by search engines, follow instructions to Remove Expert content from Google Search.

 

 

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