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NiCE KnowledgeKnowledge

On October 21, we applied a security patch across all NiCE KM production environments to address a recently disclosed PHP vulnerability. The update was completed without service disruption, and our team continues to monitor the platform closely. No action is required on your part.

NiCE Knowledge Success Center

Control external visibility

Applies to:
All versions
Role required:
N/A
Create internal and external self-service access with one platform.

To enable customers and prospects to find your site via Google, we strongly recommend you set up your site as a public site with private sections as needed.

There are use cases when it is better to make your site private.

Use Conditional Content to have private content on a public page. This enables you to keep relevant information on a single page, without permitting site visitors to view unauthorized content.

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