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NiCE KnowledgeKnowledge

On October 21, we applied a security patch across all NiCE KM production environments to address a recently disclosed PHP vulnerability. The update was completed without service disruption, and our team continues to monitor the platform closely. No action is required on your part.

NiCE Knowledge Success Center

Page settings

Applies to:
All versions
Role required:
N/A
All content pages contain an expandable Page Settings element, with options that vary slightly depending on the page type.

Category and Guide pages

Screenshot of Category page, showing what kind of display will be shown (Simple or Detailed), the Article type (Category), and the Tags field. Thumbnail and page summary are not shown. Screenshot of Guide page, showing the thumbnail and page summary, what kind of display will be shown (Single or Tabbed), the Article type (Guide), and the Tags field.

Sub-pages within Guides

Topic, How-To, and Reference pages contain:

Sub-page within a guide, showing that you can set the Article type as a Topic, How-To, or Reference page. Page summary and tags field are also shown.

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