CXone Expert Editor
The Editor is a WYSIWYG editor that automatically creates HTML from visual authoring. You can switch between WYSIWYS and HTML views depending on your editing preferences.
Outcomes
By the end of this section, you will be able to:
- Update page content, and apply styles and structure to text
- Add and format hyperlinks, tables, media, widgets, and code snippets
- Leave comments for other editors and use conditional text for specific users/groups
- Review a page’s edit summary and revision history
- Editor
- Add a table
- Add images to a page
- Add or remove a hyperlink
- Add video
- Best practices for videos
- Conditional Content for Specific Audiences
- Content Templates (Snippets)
- Editor Toolbar Buttons
- Editor Toolbar drop-down menu options
- Editor Widgets
- Edit a page
- File Attachments
- Improve content findability without tags
- Keyboard shortcuts
- Lists
- Page Titles and URLs
- Recommended Articles
- Red horizontal line in CXone Expert editor
- Tags & Recommend Articles
- Understand the Table of Contents