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On October 21, we applied a security patch across all NiCE KM production environments to address a recently disclosed PHP vulnerability. The update was completed without service disruption, and our team continues to monitor the platform closely. No action is required on your part.

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Understand the Table of Contents

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The Table of Contents (TOC) hyperlinks to headings displayed by level.

The table of contents (TOC) is an automatically-generated list of all headings (H1, H2, H3...) on individual How-To, Reference and Topic pages.The TOC allows users to quickly skip down the page to a specific heading. The TOC also highlights the page structure by indenting nested headings.

Headers and how they are connect to the table of contents

If the TOC container does not automatically appear, you may need to remove individual on-page CSS or Custom Site CSS that was configured to hide it.

 

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