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On October 21, we applied a security patch across all NiCE KM production environments to address a recently disclosed PHP vulnerability. The update was completed without service disruption, and our team continues to monitor the platform closely. No action is required on your part.

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NiCE KM uses a WYSIWYG editor that automatically creates HTML from visual authoring. You can switch between WYSIWYG and HTML views depending on your editing preferences and needs.

The editor displays whenever you create a new page or edit a page, and enables you to:

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