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On October 21, we applied a security patch across all NiCE KM production environments to address a recently disclosed PHP vulnerability. The update was completed without service disruption, and our team continues to monitor the platform closely. No action is required on your part.

NiCE Knowledge Success Center

JavaScript

Applies to:
All versions
Role required:
Draft Contributor

Insert JavaScript within a page, to add a popup alert message or other custom enhancements.

To add a JavaScript block to your page:

  1. Open the page in Edit mode.
  2. Place the cursor where you want to insert the JavaScript block.
  3. In the editor toolbar, click Styles > JavaScript (JEM).
  4. Place the cursor in the JavaScript block.
  5. Add the JS code.
  6. Click Save.
  7. Reload the page to verify the JavaScript renders successfully.
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