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NiCE KnowledgeKnowledge

On October 21, we applied a security patch across all NiCE KM production environments to address a recently disclosed PHP vulnerability. The update was completed without service disruption, and our team continues to monitor the platform closely. No action is required on your part.

NiCE Knowledge Success Center

Remove Autogenerated Hyperlinks

Remove link functionality from autogenerated hyperlinks on email addresses or typed out URLs
  1. Highlight the hyperlinked text.
  2. Select Unlink from the popup window.
  3. Select Format > Regular text (no wiki formatting) from the editor toolbar.
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