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On October 21, we applied a security patch across all NiCE KM production environments to address a recently disclosed PHP vulnerability. The update was completed without service disruption, and our team continues to monitor the platform closely. No action is required on your part.

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Structure Report Template errors

Applies to:
All versions
Role required:
Draft Contributor

Template errors are identified by the site structure analysis report.

Category errors

Page with page type Category missing template call

To resolve this error, add Category DekiScript code.

  1. Open the page in edit mode and place your cursor at the bottom of the page.
  2. Select Style > DekiScript from the editor toolbar.
  3. Paste the following code into the DekiScript block:

    template('NiCE KM/IDF3/Views/Category');
Page with page type Category references Guide template 

To resolve this error, the DekiScript code must match the page type.

If the page should be a Category:

  1. Open the page in edit mode and find the DekiScript code template('NiCE KM/IDF3/Views/Guide');
  2. Change the word "Guide" in the code to "Category".

If the page should be a Guide:

  1. Expand Page settings.
  2. Change the Page type to Guide.

Guide errors

Page with page type Guide missing template call

To resolve this error, add Guide DekiScript code.

  1. Open the page in edit mode and place your cursor at the bottom of the page.
  2. Select Style > DekiScript from the editor toolbar.
  3. Paste the following code into the DekiScript block

    template('NiCE KM/IDF3/Views/Guide');
Page with page type Guide references Category template

To resolve this error, the DekiScript code must match the page type.

If the page should be a Guide:

  1. Open the page in edit mode and find the DekiScript code template('NiCE KM/IDF3/Views/Guide');
  2. Change the word "Category" in the code to "Guide".

If the page should be a Category:

  1. Expand Page settings.
  2. Change the Page type to Category.
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