Security
CXone Expert security features and capabilities
- Access Your Site Over HTTPS
- HTTPS connections are required for Expert sites and integrations.
- Allow domains to access Expert with outbound firewall rules
- Some domains used by Expert are relevant to customers who need to allow traffic to and from an Expert site.
- Built-in authentication security
- Expert provides a basic authentication username and password sign in experience, built-in to the platform.
- Cookies and privacy
- CXone Expert first-party cookies are leveraged by the Expert platform to deliver standard website functionality, personalized experiences, and elevated content creation and management capabilities to authenticated users. Expert cookies are never leveraged by third-party parties, such as advertisers, to track an individual's journey across non-Expert websites.
- Enhanced access controls
- Site-wide access restrictions can be applied broadly with Geo-Blocking, IP Blocking, and IP Restricting.
- Expert Reliability and Security Measures
- Expert ensures reliability and security with careful measures.
- Intelligent Denial of Service (DoS) Protection
- Security attacks are common across all industries. With new records set each year for the scale and number of attacks, everyone is at risk.