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NICE CXone Expert
Expert Success Center

Use Learning Paths in contextual help

Applies to:
MindTouch (current)
Role required:


Use paths in conjunction with contextual help tool or contextual help button tool.

If needed, follow instructions to create a path.

Get path URL

  1. Navigate to the Site tools > Dashboard > Content ToolsPath manager.
  2. Locate the path you want the contextual help window to display and click the path title.
  3. In the Edit path page, locate and copy the path URL.

Link to your path

  1. Open the page to which you want to add the contextual help window in Edit mode.
  2. Highlight the text to be linked and click the Link icon in the editor. 
  3. In the Link settings, enter the path URL in the Link to field.
  4. Under Link options, select the radio button next to Open in contextual help overlay and click Save link.
  5. Save the page to test the contextual help link in view mode.


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