Capture Manager
The Capture Manager solution for NiCE KM enables additional content publishing options.
Prerequisites
- Current version of NiCE KM
- Guided Content Framework enabled
This solution is custom-configured for each client by Expert Professional Services. Elements and labels may differ from what is documented.
Key Functionality
The Capture Manager element, where enabled on your NiCE KM site, adds Capture Manager Classifications that support KCS Methodology. To extend authoring capability into Salesforce, use NiCE KM for Salesforce Service Cloud.
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