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NICE CXone Expert
Expert Success Center

Capture Manager

Capture Manager
The Capture Manager solution for Expert enables additional content publishing options.

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Prerequisites

This solution is custom-configured for each client by MindTouch Professional Services. Elements and labels may differ from what is documented.

Key Functionality

The Capture Manager element, where enabled on your Expert site, adds Capture Manager Classifications that support KCS Methodology. To extend authoring capability into Salesforce, use Expert for Salesforce Service Cloud.

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