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NICE CXone Expert
Expert Success Center

Server Error Message

Issue

Server error message present when trying to save an article:

Screen Shot 2020-01-07 at 2.19.42 PM.png

Resolution

If "Tags recommended" line is present at the bottom of the Editor when initially creating a page, removing this will cause this error. Refrain from deleting this when creating the page.
Screen Shot 2020-01-07 at 11.06.04 AM.png

 

 

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