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Cornerstone Content report

Identify the most relevant content your audience is using and the last time it was updated, to prioritize content updates, content audits, and GenAI strategy. The Cornerstone Content report shows the top 20 article pages that site visitors accessed, listed by page views.

What is Cornerstone Content?

Cornerstone content refers to the most important and valuable content on your website. Understanding what content your users prioritize helps you optimize your content, prepare for AI adoption and improve generative performance on your site, and keep your most-referenced content updated for a smoother UX and higher customer satisfaction.

Access the Cornerstone Content reportEdit section

Navigate to Site tools > Dashboard > Site Reports > Cornerstone Content.

UI - Reports - Cornerstone Content overview.png

Report componentsEdit section

Export optionsEdit section

All of the export options can be found in the Dashboard Actions menu.
Dashboard actions menu.png

  • Download as:
    • PDF
    • CSV
  • Schedule Delivery (email reports instantly or on a schedule)

Filters and ReloadEdit section

  • Date returns data for a specific date or date range.
  • User Type pulls information for Seated or Anonymous users.
  • Page Location filters for a specific page, set of pages, or section of the site.
  • Article Type subsets content by topic, reference, how-to, and other custom-classified articles.
  • Engagement Channel filters users from search, referral, direct, or specific Touchpoints.
  • Reload Reload.png
  • Show/hide filters Show:hide filters.png
  • Reset filters option (located in the Dashboard Actions menu)

DataEdit section

Overview

Table

  • Page ID
  • Page Location (page path)
  • Category - Where in the IA the page lives; this helps you identify what sections of your site have the most engagement.
  • Sub-Category - Where in the IA the page lives; this helps you identify what sections of your site have the most engagement.
  • Last Update Date - The date of the last update event within 1 year of the current date.
  • Update Status 
    • Edited over a year ago: Null Last Update Date. This indicates that the page has not an update event within the last year.
    • Recently edited: Last Update Date is not null. This indicates that the page has an update event within the last year.
    • Never edited: No update event exists for the page.
  • Page Views: All - Count of all page views for that page.
  • Page Views: Landing - Counted when the page is the first page path in a user session. This indicates where the user started their journey.
  • Page Views: Search - Counted when a page view immediately follows the Search page. This indicates that the page is important to the traditional search experience.
  • GenSearch Source Articles - Counted when the article is used as a source article in a GenSearch response. This indicates that the page is important to the GenSearch experience.

 

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