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February 2020 Releases

February Updates

Upcoming Announcements

Intelligent Search (announced 2020-02-20, expected to release 2020-03-02 - 2020-03-06)
Expert is updating the search experience with an improved Intelligent Search. The current version of Expert will receive an updated search algorithm and user interface. Previous version of Expert (MT4) and search integrations will receive the updated algorithm without any user interface changes. Intelligent Search is optimized using natural language processing techniques to surface the most relevant articles to the top of the results, regardless of misspellings or partial words.

Custom Classifications and a new Attachment toggle will be more visible in the updated search user interface.

See Filter Configuration Options for instructions to hide Custom Classifications or the Attachments toggle. Contact the Expert Support Team for further questions or assistance.

Intelligent Search Screenshot

Release 2020-02-06


Expert for Salesforce
Fixed an issue where the Recent Activity section in Salesforce would not update the article's path and title if the article was moved or renamed.

Release 2020-02-13


Updated Page Status Bar links for better usability.


Pages API Endpoint
Fixed an issue where using the  since parameter in the /@api/deki/pages/find endpoint was only filtering by content changes and not page changes.

Control Panel Users CSV Report
Fixed an issue in the downloaded Users CSV where a Pro Member that has been changed to a Community Member would show as Viewer in the Role column. The role will now display as Community Member.

Release 2020-02-20


Capture Manager Toggle
Fixed keyboard navigation for toggling the Capture Manager Flag. The Enter key now toggles the Flag setting. 

Pages Section Content Endpoint
Fixed an issue where the /@api/deki/pages/{pageid}/contents endpoint for section content would only return the Table of Contents of the page and not include the section content of the page. 

Release 2020-02-27

This release is complete. The Release was deployed to all Expert sites as of 10:43 AM (PST).


There were no fixes this week.




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