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NICE CXone Expert

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Expert Success Center

Release Notes

Release 2025-05-22

This release is complete. The Release was deployed to all Expert sites as of 11:44 PM (PST).

Fix

Capture Manager report Page ID

Previously, Page IDs in the report were shown with a comma, which was confusing and not appropriate for this type of data. The value is now returned as a string instead of a number, which removes the comma.

Before: After:
release 20250522 Capture Manager report Page ID comma BEFORE.png release 20250522 Capture Manager report Page ID comma AFTER.png

Enhancement

New feature enablement

GenSearch and Editor v2 are being enabled on all new sites. For existing sites, contact your CSM to enable these features.

 

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