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NiCE CXone Mpower Expert
Expert Success Center

Release Notes

Release 2025-09-04

This release is complete. The Release was deployed to all Expert sites as of 6:56 PM (PST) on September 5.

Enhancements

Instant Translation reports
  • The Instant Translation Engagement report shows how site visitors are using Instant Translation, what pages are translated most often, and what languages content is being translated into. This empowers understanding user needs and when / where to consider prioritizing human translation.
  • The Instant Translation Billing report empowers you to understand your translation usage and track usage to forecast monthly translation usage and cost.
Cornerstone Content report

The Cornerstone Content report gives you insight into which pages are used the most, so you can prioritize which content to update, audit, and optimize.

 

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