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NICE CXone Expert

We will be updating our infrastructure on Dec 2, 2023. Sites will be down starting at 8pm Pacific time. This may last up to 3 hours.

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Release Notes

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Release 2023-11-30

This release is complete. The Release was deployed to all Expert sites as of 1:58 PM (PST).

Fixes

Draft images

The Image Properties window now displays correctly for images in a draft article. Previously, the window would open but no details were displayed.

Links embedded within list items <li> HTML tags were not clickable on the sign-in page. Repositioning the links as <p> tags removes the list display but allows the links to be clickable.

The Show more results button does not display when there are fewer than ten search results in the Template namespace (for example, during Import/Export). Previously, the button would appear, but when clicked the page would load with the message "Sorry, we can't find what you are looking for."

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