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NiCE KnowledgeKnowledge

On October 21, we applied a security patch across all NiCE KM production environments to address a recently disclosed PHP vulnerability. The update was completed without service disruption, and our team continues to monitor the platform closely. No action is required on your part.

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Release Notes

Release 2026-10-15

This release is complete. The Release was deployed to all sites in all regions.

Fix

UI

Before, on the Custom Site CSS page, textareas had no inner padding, Export CSS links were misaligned, saving caused the page content to shift sideways, and success messages did not say which user role had been saved. Now, textareas are padded and aligned to match the Control Panel, saving no longer shifts the page, and each save confirmation names the specific role.

Enhancements

Documentation

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