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NICE CXone Expert
Expert Success Center

Filter content to classify and tag

Applies to:
All MindTouch Versions
Role required:
Filter and organize content with the Page Classification Manager.

Add, rename, or delete classifications or tags from existing content. Classifications help structure your content, while tags are necessary to recommend relevant and related articles to your users and improve search results.

Filter your pages

In the page classification manager, select one or more of the following filters: 

  • Classifications (A)
  • Tags (B)
  • Location (C)

You must select at least one classification or tag to be able to filter by location.


The page classification manager displays only the first four classifications.

Not sure whether all your changes were applied? Click Refresh to update the table with the most current changes.

Select Not classified from the respective drop-down list(s), and Expert will display all your unclassified, untagged pages.


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