Knowledge

On October 21, we applied a security patch across all NiCE KM production environments to address a recently disclosed PHP vulnerability. The update was completed without service disruption, and our team continues to monitor the platform closely. No action is required on your part.

Keep URL's from shortening/truncating

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Issue

URLs will truncate like the one below:

https://www.example.com/first_path_i...hird_path_item

Resolution

To resolve...

Use Command + Shift + V to paste the link without any formatting (pasting the link in regularly and selecting "remove format" under "Format" does the same thing).
Highlight the link and under the "Format" tab in the Editor, select "Regular text (no wiki formatting)"