Skip to main content
NICE CXone Expert

We will be closed on Monday, May 27th in observance of Memorial Day

Expert Success Center

Private YouTube videos in Expert


Embedding a private YouTube video in Expert does not play.


Set the YouTube video to unlisted instead of private. This will cause the video to not be found in Google or YouTube search, but it will be viewable with the link.


YouTube privacy blocks user unless they are logged in to account with permissions.


  • Was this article helpful?