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Image shows up as grey box

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Applies to:: All MindTouch Versions
Role required:: Editor

Resolve hidden images due to permissions conflicts.

Issue

An image shows up as a grey box on a page when not logged in
An image shows up as a grey box on a page when logged in as a certain user

Resolution

The image is attached to a different page with stricter permissions that prevent you from seeing it. There are two options to correct this:

Change the privacy permission on the page where the image is attached. You can set it to Public or Semi-private
Attach the image to the page where you want the image to appear

It is best practice to add images to a media repository set to semi-private