Image shows up as grey box
- Applies to:
- All MindTouch Versions
- Role required:
- Editor
Resolve hidden images due to permissions conflicts.
Issue
- An image shows up as a grey box on a page when not logged in
- An image shows up as a grey box on a page when logged in as a certain user
Resolution
The image is attached to a different page with stricter permissions that prevent you from seeing it. There are two options to correct this:
- Change the privacy permission on the page where the image is attached. You can set it to Public or Semi-private
- Attach the image to the page where you want the image to appear
It is best practice to add images to a media repository set to semi-private