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NiCE CXone Mpower Expert
Expert Success Center

December 2025 Releases

Releases: 2025-12-04, 2025-12-11, 2025-12-18

Release 2025-12-18

This release is complete. The Release was deployed to all Expert sites as of 7:58 PM (PST).

Today's release included essential back-end enhancements designed to maintain product performance and lay the groundwork for upcoming features.

Release 2025-12-11

This release is complete. The Release was deployed to all Expert sites as of 9:50 PM (PST).

Fixes

Enhanced Editor tables
  • Previously, when the option for First row/column Headings was deselected in Table Properties, the row/column styles were not removed. We have fixed this.
  • The Responsive option in Table Properties became deselected if the user clicked "Cancel" in the Table Properties window. Now, clicking Cancel does not cause any changes.
Enhanced Editor redirects

Previously, when the functionality to treat manual page redirects as 301s instead of 302s was enabled, numerical redirect messaging was not updated inside of the redirect modal. We have fixed this so that when the feature is enabled, the redirect modal states the correct number (301).

Control Panel

Before, when long group names were added to a user, the group names overflowed into other columns of the table. Now, the tables adjust to fit group names so the UI appears as expected.

Enhancement

UI with GenSearch

When GenSearch is enabled, the Search icon is a magnifying glass with sparkles, to give users a visual cue that their search experience is enhanced with AI.

Announcement

The Faithfulness & Relevancy download is not yet available in the EU, AU, and CA regions. We will provide an official announcement via release notes as soon as it becomes available in the specified regions.

Release 2025-12-04

This release is complete. The Release was deployed to all Expert sites as of 9:04 PM (PST).

Fixes

Enhanced Editor

Previously, the Template dialog could be displayed using the shortcut Ctrl+alt+T even when Templates were disabled in the Editor Configuration settings. We have resolved this.

Editor

Before, adding a video in the Editor added a <p> tag after the video. We have fixed this for the Enhanced Editor so that additional characters are not added.

Long links

Previously, when a long link was added to a page, the link would break. This has been resolved; links of any length now behave as expected.

User permissions

Previously, Pro Members with the user role of None could access Link Manager and Page Classification Manager. We have fixed this so that these users cannot access these features.

Announcement

New features and documentation

*Edit 12/11/25: The Faithfulness & Relevancy download is currently available in the US region only.

For customers in the US, CA, and AU regions, all features from the 25.4 GA release are available.
For folks in the EU region, all features except for the Faithfulness & Relevancy download are currently available, and we are working to get that released to you soon.

 

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