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NICE CXone Expert
Expert Success Center

September 2016 Releases

Release 2016-09-01

New features

  • Auto complete tag fields in the page classification manager
    The tag field now suggests existing tags that are similar or the same.

Bug fixes

  • Path link page loading
    Contextual help Touchpoints display only the content of an Expert path and not the entire site.
  • Multiple domains in Touchpoints
    While creating a Touchpoint, multiple domains can be listed with spaces without causing errors.
  • Comparing draft page revisions from different users
    Users can now compare draft page revisions where multiple users have made edits to a single draft page.
  • Live page banner overlap in Paths
    The live page notification banner no longer overlaps the Add a path dialog.

Future deprecations

  • Removing custom classifications from Template:System/Variables
    In the next few weeks we are removing the ability to create custom classifications in Template:System/Variables. This is to avoid conflicts with custom classifications created in the control panel. For more information on creating custom classifications, read how to create custom classifications.

Release 2016-09-08

Bug fixes

  • Searching with single quote
    Performing a search query with a single quote previously would not yield any results and create a confusing experience. Performing a search with a single quote in the search field now yields an error message in the search results.
  • Custom Path URL beginning with numbers
    Attempting to create a new Path URL beginning with a number now displays an error message. New Path URL's must begin with a letter.
  • Centering videos in tables (MT4)
    Fixed an issue where videos were not center aligning in tables.
  • Draft contributor section header editing
    Draft contributors can no longer trigger the editor experience for section headers on live pages. Draft contributors can only edit section headers on draft pages.

Future deprecations

  • Removing custom classifications from Template:System/Variables
    On September 29th, 2016 we are removing the ability to create custom classifications in Template:System/Variables. This is to avoid conflicts with custom classifications created in the control panel. To make sure you are creating custom classifications in preparation for this deprecation, read how to create custom classifications.

Release 2016-09-15

Feature enhancements

  • Find and replace editor tools
    • The find and replace tool searches through text in the content editor and in source mode.
    • Updated the find and replace editor tools to be unobtrusive when searching for content.
    • For more information on the new find and replace experience, read how to find and replace text through the editor.
  • Custom editor optimizations for large content
    • Customizable configuration keys are now usable for optimizing editor performance for pages with a large amount of content.
    • Read our article on how to optimize editor performance.

Future deprecations

  • Removing custom classifications from Template:System/Variables
    On September 29th, 2016 we are removing the ability to create custom classifications in Template:System/Variables. This is to avoid conflicts with custom classifications created in the control panel. To make sure you are creating custom classifications in preparation for this deprecation, read how to create custom classifications.

Release 2016-09-22

Bug fixes

  • Missing table of contents in topic pages
    Fixed an issue where editing a topic page and cancelling any changes would hide the table of contents.

Future deprecations

  • Removing custom classifications from Template:System/Variables
    On September 29th, 2016 we are removing the ability to create custom classifications in Template:System/Variables. This is to avoid conflicts with custom classifications created in the control panel. To make sure you are creating custom classifications in preparation for this deprecation, read how to create custom classifications.

Release 2016-09-29

Feature enhancements

  • Editor font style enhancements
    We converted editor injected inline CSS into class names for font styling. This change makes it easier to work with custom CSS styling via the control panel. For more information, check out our article on editor font styles.
  • SSL certification and HTTPS
    • All traffic to newly licensed sites is forced to HTTPS only for Expert sites.
    • For assistance in transferring your current Expert site to HTTPS, contact Expert support.

Deprecations

  • Removing custom classifications from Template:System/Variables
    We removed the ability to create custom classifications in Template:System/Variables. This is to avoid conflicts with custom classifications created in the control panel.  For more information on creating custom classifications, read our article on creating custom classifications.

Bug fixes

  • Hover text
    We fixed an issue where certain HTML elements were receiving unnecessary title attributes which caused a tooltip to appear when a mouse hovered over them.
  • Classification manager UI
    Custom classification drop-downs are now aligned correctly in the classification manager.

 

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