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NICE CXone Expert
Expert Success Center


  • Training Part 1: MindTouch UI, User Types, Pro Member roles, Guided Content Framework, and build out your first content.
  • Training Part 2: Features of the MindTouch Editor, enhance your articles with content element options, and draft authoring.
  • Training Part 3: Advanced features and functionality to optimize your content.
  • Training Part 4: Site-wide and page-specific Privacy options, Dashboard Reports, Control Panel overview for site Administrators.
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