Skip to main content
NiCE KnowledgeKnowledge

On October 21, we applied a security patch across all NiCE KM production environments to address a recently disclosed PHP vulnerability. The update was completed without service disruption, and our team continues to monitor the platform closely. No action is required on your part.

NiCE Knowledge Success Center

Training Hub

Welcome to NiCE KM Training!

This section is setup to be self driven, topic based learning. Choose the topic you want to learn, watch the videos, and then review the correlating articles for written instructions, additional details, and further learning. 

Here are the topics we recommend based on your skill level or desired learning outcome...

 
  • Was this article helpful?