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NICE CXone Expert
Expert Success Center

Content Management

Content Management
The CXone Expert platform enables you to publish with WYSIWYG authoring, organize, maintain, and optimize your content.

Outcomes

By the end of this section, you will be able to:

  • Understand content reuse and configure content paths
  • Create and use new page / content templates
  • Pin important pages in Expert or in a CRM
  • Manage files and permissions in Media Manager, and search the media library 

Content Reuse, CXone Expert Paths, and Templates

 

Pinned Pages

 

Media Manager

 

 

 

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