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NICE CXone Expert

We will be updating our infrastructure on Dec 2, 2023. Sites will be down starting at 8pm Pacific time. This may last up to 3 hours.

Expert Success Center

Site Structure

Site Structure
Manage site structure and page setup

CXone Expert sites consist of various templates that serve distinct purposes. 

Guided Content Framework, a feature that protects site structure, is enabled on all current version sites created or upgraded after November 2017 and some older sites.

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