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NiCE KnowledgeKnowledge

On October 21, we applied a security patch across all NiCE KM production environments to address a recently disclosed PHP vulnerability. The update was completed without service disruption, and our team continues to monitor the platform closely. No action is required on your part.

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Site Structure

Site Structure
Manage site structure and page setup to improve navigation and UX.

Guided Content Framework, a feature that protects site structure, is enabled on all current version sites created or upgraded after November 2017 and some older sites.

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