Knowledge

On October 21, we applied a security patch across all NiCE KM production environments to address a recently disclosed PHP vulnerability. The update was completed without service disruption, and our team continues to monitor the platform closely. No action is required on your part.

Change the URL of a Learning Path

Last updated
Save as PDF

Applies to:: CXone Mpower Expert (current)
Role required:: Author

A Path name cannot be changed. Instead, copy an existing path and save it with a new name.

While the path name (the URL portion) cannot be changed, the title of a path can. Follow instructions to edit a path to change a Path title.

Copy a path

Access Path Manager.
In the Path Manager table, select the Path you want to copy.
Click the copy path icon, which looks like two pages.

Copy path option.png

In the Copy path dialog, enter a name for the Path.
Click Copy.

The placeholder text shows the name of the path you originally copied.

Delete the original path

There are two steps to clean up your documentation:

Update all pages on which the original Path was used, to display the new Path name.
In Path Manager, select the original path and delete it.