Skip to main content
NICE CXone Expert

Scheduled CxOne Expert Maintenance - Oct 26th 11:59 pm PT - Learn More

Expert Success Center

I cannot find a page I created

You have created a draft or live page, labored over words and formatting, and proudly saved your work only to find your page gone. You navigate and search, but you cannot find the page. Your page is most likely exactly where you created it and just needs to be made visible. A common cause is when the Page type setting is missing, so the site cannot display the page in its hierarchy.

Find your page

  1. Click on your user icon in the toolbar.
  2. Select My contributions.
  3. Find the article you created and click the page link.
  4. Open the page's Page settings and assign a Page type.
  5. Refresh the page and verify you can now navigate to the page.

If you have created a page beneath a Guide and performed the above steps but still cannot see the page, refer to Expert documentation on how to display pages in guides.

If you are still unable to find your page, please contact Support.  

 

  • Was this article helpful?