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NiCE KnowledgeKnowledge

On October 21, we applied a security patch across all NiCE KM production environments to address a recently disclosed PHP vulnerability. The update was completed without service disruption, and our team continues to monitor the platform closely. No action is required on your part.

NiCE Knowledge Success Center

Hide Recommended Articles

Hide Recommended Articles on an individual page

  1. Navigate to the page where you want to hide the Recommended Articles.
  2. Open the page in Edit mode.
  3. In the editor toolbar, click Style > CSS.
  4. Add the following code to the CSS field:
    .elm-related-articles-container {
        display: none !important;
    }
    

Hide Recommended Articles across a site

Only Admins can access the Control Panel to make changes to global Custom Site CSS.

To apply a style change for your entire site, make CSS changes in

  1. Navigate to Site tools > Control panel > Custom Site CSS.
  2. Add the following code to the All Roles CSS field, or whichever user roles you want to hide recommendations for:
    .elm-related-articles-container {
        display: none !important;
    }
    
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