Customer Insights Touchpoint Events
- Applies to:
- CXone Mpower Expert (current)
- Role required:
- Admin
Events
mindtouch-web-widget:user-activity:ready
Fired when the user activity widget is created. The event data contains the following properties:
| Name | Type |
|---|---|
| embedId | string |
document.addEventListener('mindtouch-web-widget:user-activity:ready', ({ data }) => {
const embedId = data.embedId;
});
mindtouch-web-widget:user-activity:loaded
Fired when the user activity widget is loaded. The event data contains the following properties:
| Name | Type |
|---|---|
| embedId | string |
| widget.userActivityToken | string |
document.addEventListener('mindtouch-web-widget:user-activity:loaded', ({ data }) => {
const embedId = data.embedId;
// programmable widget interface contains properties and functions
const widget = data.widget;
});
Properties
embedId
embedId : string
The id of the widget that uniquely identifies it.
userActivityToken
userActivityToken : string
Retrieve or set the token used to search for user activity and performs a search. Set as a JavaScript object property or as a data-user-activity-token data attribute on the mindtouch/embed script HTML element.
document.addEventListener('mindtouch-web-widget:user-activity:loaded', ({ data }) => {
const widget = data.widget;
widget.userActivityToken = '{example-token}';
const foo = widget.userActivityToken;
});
<script async="async" src="https://success.mindtouch.com/@embed/{guid}.js"></script>
<script type="mindtouch/embed" id="mindtouch-embed-{guid}" data-user-activity-token="{example-token}"></script>

