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Course 3 - GenSearch Application and Continuous Improvement

Course 3, Section 1: GenSearch Prompt/Persona Engineering

In this section, you'll learn about the concept of persona engineering in GenSearch, allowing you to customize the AI’s personality and tone to better match your brand and audience. While the default settings work for most teams, persona engineering is particularly useful for specific goals or fixing undesirable outputs. 

Outcomes

By the end of GenSearch Prompt/Persona Engineering training, you will be able to:

  • Understand Persona Engineering.
  • Understand the key fields used to configure a persona, including Assistant, User, Output Instructions, and Missing Information Response.
  • Recognize that while persona engineering influences tone and style, content remains the most important factor in delivering accurate and relevant responses.
  • Set expectations for Persona adjustments.

Course 3, Section 2: GenSearch Continuous Improvement

In this section, you'll dive into content quality and continuous improvement for GenSearch responses. The video emphasizes the importance of content management and discusses solutions for common issues that will impact GenSearch.

Outcomes

By the end of GenSearch Continuous Improvement training, you will be able to:

  • Recognize, troubleshoot, and solve for the five most common issues that impact GenSearch responses:
    1. Missing content
    2. Missing context
    3. Conflicting content
    4. Accuracy issues
    5. Faithfulness issues

Course 3, Section 3: GenSearch Content QA Testing

In this section, you'll explore content QA and testing to optimize GenSearch responses.

Outcomes

By the end of GenSearch Content QA and Testing, you will be able to:

  • Access, comprehend, and obtain actionable insights on GenSearch responses with the Completions Report.
  • Take steps to understand why the generative response was sub par.
  • Utilize a GenSearch Tracking Sheet to capture relevant information to help improve GenSearch responses.

Course 3 - Quiz

Congratulations on completing Course 3: GenSearch Application and Continuous Improvement! Take the assessment to validate your learning progress and celebrate your achievement.

 

 

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