Cornerstone Content Analytics API

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The Cornerstone Content analytics API endpoint gives you the same data that is found in the Cornerstone Content report. This information enables you to identify the most relevant content your audience is using and the last time it was updated, to prioritize your content updates, content audits, and GenAI strategy. Each row in the Page Views report represents an event.

The report data begins from September 2025. If you need data from January 2025 through September, submit a request to Expert Support.

API Endpoint: /@api/deki/site/analytics/articleengagementmetrics?month=YYYY-MM

This will give you a result with the following data:

Field Name	Description	Type	Example
ARTICLE_LANDING_PAGE_COUNT	The count of how often the page is the first page in a user session. This indicates where the user started their journey.	NUMBER	56
ARTICLE_TYPE	The type of article	STRING	howto
ARTICLE_VIEW_COUNT	The count of all page views for the page	NUMBER	84
CATEGORY	The Category the page is located in.	STRING	Admin
COMPLETION_SOURCE_COUNT	The count of how many times the article was utilized as a source article in a GenSearch response. This indicates the page is important to the GenSearch experience.	NUMBER	38
EDIT_STATUS	Indicates how recently the page was updated	STRING	Recently edited: Last Update Date is not null, which indicates that page has an update event in the last year. Never edited: The page has never been edited. Edited over a year ago: Null Last Update Date, meaning the page has not had an update event date in more than 1 year.
ENGAGEMENT_CHANNEL	The method of delivery a visitor uses to access knowledge content	STRING	direct search referral
LAST_EDIT_DATETIME	Displays the date of the last update event to the page within 1 year of current date. If value = NULL the page either has not had an edit or edit date is > 1 year	TIMESTAMP Format: YYYY-MM-DD HH:MM:ss:mmm Z	2025-04-25 21:42:58.000 Z
MONTHOF	The month the report was run for.	DATE (M/D/YYYY)	8/1/2025
PAGE_ID	The ID of the page, and the recommended page identifier	NUMBER	13545
PAGE_PATH	Path of the page at the time of the event, which can change over time and is not a recommended page identifier.	STRING	Admin/Branding/Branding_Guidelines/Logos_and_icons
SEARCH_FOLLOWED_COUNT	The count of page views that immediately follow the search page. This indicates that the page is important to the traditional search experience.	NUMBER	23
SITE_ID	The unique ID for the site	STRING	site_11706
SUB_CATEGORY	The sub-category the page is located in.	STRING	Branding
USER_IS_ANONYMOUS	Used in combination with 'USER_IS_SEATED' to determine if the user is a Viewer or Seated user Anonymous, non-seated users are 'Anonymous'. Non-anonymous, non-seated users are 'Authenticated viewer' users. Seated users are always non-anonymous. If this value is TRUE, the USER_IS_SEATED value should be FALSE.	BOOLEAN	FALSE TRUE
USER_IS_SEATED	Used in combination with 'USER_IS_ANONYMOUS' to determine if the user is a Viewer or Seated user If this value is TRUE, the USER_IS_ANONYMOUS value should be FALSE.	BOOLEAN	TRUE FALSE
WEEKOF	The week the report was run for.	DATE (M/D/YYYY)	7/28/2025
YEAROF	The year the report was run for.	DATE (M/D/YYYY)	1/1/2025