Skip to main content
NICE CXone Expert

We will be updating our infrastructure on Dec 2, 2023. Sites will be down starting at 8pm Pacific time. This may last up to 3 hours.

Expert Success Center

Locate group IDs

Locate your MindTouch group IDs by viewing an XML file.

By creating groups in MindTouch, your administration tasks can be completed in a few clicks. Locate and manage your MindTouch group IDs by browsing an XML file.

How to locate your group IDs

  1. To locate the group ID for any of your groups, append your MindTouch site URL with /@api/deki/groups in your browser.
  2. Press Enter to view the XML file of a list of groups.
  3. Locate your group ID.
     Screenshot of group ids in generated xml


  • Was this article helpful?