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NICE CXone Expert
Expert Success Center

Locate group IDs

Locate your Expert group IDs by viewing an XML file.

By creating groups in Expert, your administration tasks can be completed in a few clicks. Locate and manage your Expert group IDs by browsing an XML file.

How to locate your group IDs

  1. To locate the group ID for any of your groups, append your Expert site URL with /@api/deki/groups in your browser.
  2. Press Enter to view the XML file of a list of groups.
  3. Locate your group ID.
     Screenshot of group ids in generated xml



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