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NICE CXone Expert
Expert Success Center

April 2025 Releases

Releases: 2025-01-03, 2025-01-10, 2025-01-17, 2025-01-24

Release 2025-04-17

This release is complete. The Release was deployed to all Expert sites as of 12:56 AM (PST).

Today’s release included under-the-hood changes for product maintenance and preparation for upcoming features.

Release 2025-04-10

This release is complete. The Release was deployed to all Expert sites as of 11:42 PM (PST).

Today’s release included under-the-hood changes for product maintenance and preparation for upcoming features.

Release 2025-04-03

This release is complete. The Release was deployed to all Expert sites as of 1:00 AM (PST).

Enhancement

Reporting: Content Reuse

There are now two Content Reuse CSV download reports available, which enable audits of historical Content Reuse across your Expert site:

  1. The Content Reuse Totals report shows a high-level overview of sources that are being used.
  2. The detailed Content Reuse report lists pages where reused content exists, along with sources for that content.

 

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