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On October 21, we applied a security patch across all NiCE KM production environments to address a recently disclosed PHP vulnerability. The update was completed without service disruption, and our team continues to monitor the platform closely. No action is required on your part.

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July 2024 Releases

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Releases: 2024-07-04, 2024-07-11, 2024-07-18, 2024-07-25

Release 2024-07-25

This release is complete. The Release was deployed to all Expert sites as of 3:43 PM (PST).

Fixes

Media Manager

There were images used on a page but the References section in Media Manager showed 0 for some sites. This has been fixed so that References correctly reflects how many instances of an image are on a site.

Draft Manager

The links in the Draft Manger v2 table directed users to the live / placeholder. This has been fixed so that page links in the Draft Manager v2 table lead to the respective draft page (where the URL ends in ?mt-draft=true).

Release 2024-07-18

This release is complete. The Release was deployed to all Expert sites as of 4:44 PM (PST).

Enhancement

Documentation - Schedule Publish

A new video for Schedule Publish has been added to the Training section to help you use this feature most effectively.

Release 2024-07-11

This release is complete. The Release was deployed to all Expert sites as of 4:34 PM (PST).

Today’s release included under-the-hood changes for product maintenance and preparation for upcoming features.

Release 2024-07-04

There was no release this week due to the U.S. holiday. Regular releases will continue on July 11.

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