Skip to main content
NICE CXone Expert
Expert Success Center

October 2023 Releases

Releases: 2023-10-05, 2023-10-12, 2023-10-19, 2023-10-26

Release 2023-10-26

This release is complete. The Release was deployed to all Expert sites as of 2:17 PM (PST).

Announcement

The Success Center's primary domain will change to Expert-Help.Nice.com. The rollout process will begin on October 30 and will be completed on November 3.

This means that https://success.mindtouch.com/ will direct to expert-help.nice.com, and Expert-Help.Nice.com will display in the browser window.

Fix

Search Insights Report

When setting a date range for the past X days, the report now displays correctly. Previously, this could cause an error message.

 

Release 2023-10-19

This release is complete. The Release was deployed to all Expert sites as of 1:53 PM (PST).

Fixes

Find & Replace
  • After completing a job, the system email notifies the user that the job is complete. Previously, the total number of replacements made was incorrect.
  • Users can select any options when editing a search for specific locations within their site. Previously, a console error would be triggered.
Media Manager

When an image without alt text is used, the page now displays correctly. Previously, this would cause an error message and the page would display in HTML format.

 

Release 2023-10-12

This release is complete. The Release was deployed to all Expert sites as of 3:04 PM (PST).

Enhancements

Media Manager
  • The homepage icon in the Main content hierarchy tree now displays properly.

mediamanagermovehomeicon.png

mediamanagerhomeicon.png

  • General CSS updates have been made.
  • The Created On timestamp will now contain the exact time. Previously, the time was not returned at all.

Media Manager time created update rlease 20231012.png

Release 2023-10-05

This release is complete. The Release was deployed to all Expert sites as of 10:31 AM (PST).

Fixes

Search Insights Report

When setting a date range for the last X days, the report now functions as expected. Previously, the report would throw an error.

Find & Replace

When a Find and Replace job is completed, an email is sent. Previously, an email was not sent.

 

 

  • Was this article helpful?