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On October 21, we applied a security patch across all NiCE KM production environments to address a recently disclosed PHP vulnerability. The update was completed without service disruption, and our team continues to monitor the platform closely. No action is required on your part.

NiCE Knowledge Success Center

April 2022 Releases

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Releases: 2022-04-14, 2022-04-21, 2022-04-28

April Updates

Release 2022-04-14

Today’s release included under the hood changes for product maintenance and preparation for upcoming features.

Release 2022-04-21

This release is complete. The Release was deployed to all Expert sites as of 12:25 PM (PST).

Fixes

Article Feedback

Adding line breaks to a Leave Feedback form will appear as expected in the email.

Release 2022-04-28

This release is complete. The Release was deployed to all CXone Mpower Expert sites as of 4:59 PM (PST).

Fixes

File Attachments

Files will be given a content type based on their file extension if the content type is not supplied by the browser.

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