May 2022 Releases
May Updates
Release 2022-05-05
This release is complete. The Release was deployed to all Expert sites as of 11:13 AM (PST).
Today’s release included under the hood changes for product maintenance and preparation for upcoming features.
Release 2022-05-19
This release is complete. The Release was deployed to all Expert sites as of 12:31 PM (PST).
Enhancements
Telephone Links
Links that have the tel:attribute are recognized as telephone numbers.
Fixes
Review Manager
Sorting the Review Queue will now behave as expected.
Touchpoints
Using templates with conditional content inside a CRM Create Touchpoint will now render correctly.
Release 2022-05-26
This release is complete. The Release was deployed to all Expert sites as of 12:39 PM (PST).
Today’s release included under the hood changes for product maintenance and preparation for upcoming features.
There is upcoming System Maintenance on June 11th at 8pm PDT. As a result, the CXone Expert system will be down for about 60 minutes to deploy an infrastructure update. Capabilities are being added to extend data processing performance.