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Expert Success Center

June 2017 Releases

Upcoming feature enhancements

  • In July, all Expert sites will receive our latest editor. The new editor features a streamlined interface for an optimized use of screen space with no loss of functionality. This allows broad support for varied screen sizes, and gives editors and authors the ability to see even more content. Soon we will allow early access—for any questions or comments, contact your Expert Customer Success Manager. Here's a sneak peak:

Release 2017-06-01


  • Editor: unexpected re-encoding of page attributes
    Fixed an issue that caused certain attributes to be re-encoded each time a page was saved, eventually resulting in pages that could be too large to load
  • Category Thumbnail images: unexpected behavior of thumbnail images dialog
    Fixed an issue that allowed the drag and drop uploading of multiple thumbnail images on a Category page, while only one image can be displayed
  • Touchpoints: differentiation between viewed and searched results in customer insights Touchpoint
    Fixed an issue that prevented differentiation between viewed and searched articles returned by the customer insights Touchpoint 
  • Control Panel: improved error messaging
    Updated error messaging to reflect searches for nonexistent users in the Control Panel 
  • Link Manager: contextual help link
    Added a missing contextual help link to Link Manager UI 
  • Conditional Content: unexpected removal of title attribute
    Fixed an issue that resulted in the unexpected removal of the title attribute in custom Conditional Content

Release 2017-06-08


  • Featured Article Tab: Order of listed articles
    Fixed an issue that prevented articles listed under the Featured Article tab from displaying in the expected order

Release 2017-06-15


  • Page Classifications: Classification listing UI
    Fixed an issue that caused classifications to display improperly in the Draft Manager and Classification Manager
  • Site Translation: 404 error page
    Fixed an issue that presented untranslated text in our 404 error page for languages other than English
  • Find on Page: Highlighted results
    Fixed an issue that prevented highlights from aligning with the intended results of the Find command in source view
  • Page Import: MTARC importing
    Fixed an issue that prevented images from being displayed in imported MTARC pages with URLs containing symbols
  • Touchpoints: Contextual Help Touchpoint UI in iOS
    Fixed an issue that prevented the proper display of Contextual Help Touchpoint windows in iOS

Release 2017-06-29


  • Guide Tabs: Article Directory tab sorting
    Fixed an issue which prevented Article Directory guide tabs from sorting articles alphabetically by page title
  • Editor: Comment style application
    Fixed an issue which prevented the application of comment styling to more than one line of text
  • Search Touchpoint: Search performance
    Fixed an issue which prevented the Search Touchpoint from performing searches when clicking on the search icon (magnifying glass)
  • Content ID: Content ID management page URL format
    Updated the format of Content ID management page paths (e.g., /Special:ContentID?tab=associations is now located at /Special:ContentID/Associations)


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