Knowledge

On October 21, we applied a security patch across all NiCE KM production environments to address a recently disclosed PHP vulnerability. The update was completed without service disruption, and our team continues to monitor the platform closely. No action is required on your part.

May 2016 Releases

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Release 2016-05-05

Feature optimizations

Hide dashboard links for non-permissioned users
The following links in the dashboard are now displayed to admin users only:
- Help request usage
- Search terms and queries
- Site activity
- Content ID manager
- Community scoring
- Community aging

Release 2016-05-26

Bug fixes

Template calls rendering space
Fixed issue with template calls rendering <p> </p> at the bottom of a page, causing display issues.